Mikage Gluten Free products are handmade to order, so please allow at least 10 days for shipping. Products are shipped frozen; typically within 3-4 days of receiving your order. When we ship your order we will notify you by email with the tracking code.
If your products can not be delivered directly to you by the shipping company because of scheduling conflicts on your end, the products will be returned to Mikage and your order will be considered fulfilled. Mikage can not offer a replacement or refund in this case.